• 首頁
  • 圖書館資源
  • 資源查詢及瀏覽
  • 館藏資源查詢

館藏資源查詢

重新查詢 簡目顯示縮小範圍檢視

檢索點： 關鍵字： 限制可取得館藏

上一頁  下一頁 
註記   年
658.812 Ur1 : Urban, Glen L   
      Don't just relate-- advocate! : a blueprint for profit in the era of customer power / Glen Urban 總館; 658.812 Ur1   c2005
658.812 Ur6  
      Service excellence in organizations : eight key steps to follow and achieve it / Fiona Urquhart 總館; 658.812 Ur6   2019
      Service excellence in organizations : eight key steps to follow and achieve it / Fiona Urquhart 總館; 658.812 Ur6   2019
658.812 V471 Rev.and.updated : Vavra, Terry G   
      Aftermarketing : how to keep customers for life through relationship marketing / Terry G. Vavra 總館; 658.812 V471 Rev.and.updated   c1995
658.812 W383 : Webb, Nicholas J.,   
      What customers crave : how to create relevant and memorable experiences at every touchpoint / Nichola 總館; 658.812 W383   2017
658.812 W393 : Webster, Frederick E   
      Market-driven management : using the new marketing concept to create a customer-oriented company / Fr 公館分館, 總館 ; 658.812 W393   c1994
658.812 W638 : Wietzes, Deborah,   
      CEX sells : new inspiration for valuable customer experiences / Deborah Wietzes, Beate van Dongen Cro 總館; 658.812 W638   2017
658.812 W694 : Wilson, Jerry R   
      Word-of-mouth marketing / Jerry R. Wilson 總館; 658.812 W694   c1994
658.812 W86 : Woodruff, Robert B   
      Know your customer : new approaches to understanding ecustomer value and satisfaction / Robert B. Woo 總館; 658.812 W86   1996
658.812 Z37  
      Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A 總館; 658.812 Z37   c1990
      Delivering quality service : balancing customer perceptions and expectations / Valarie A. Zeithaml, A 總館; 658.812 Z37   c1990
658.812 Z41 : Zemke, Ron   
      Best practices in customer service / edited by Ron Zemke and John A. Woods 總館; 658.812 Z41   1999
658.812 Z61 : Zichermann, Gabe,   
      Game-based marketing : inspire customer loyalty through rewards, challenges, and contests / Gabe Zich 總館; 658.812 Z61   c2010
658.816 B631 : Bodea, Tudor   
      Pricing segmentation and analytics / Tudor Bodea and Mark Ferguson 總館; 658.816 B631   2012
筆

上一頁  下一頁 
Go to Top