註記  
658.81 W913 2nd.ed. : Wotruba, Thomas R   
      Sales management : text & cases / Thomas R. Wotruba, Edwin K. Simpson 總館; 658.81 W913 2nd.ed.   c1992
658.8100285 Ag65 : Agnihotri, Raj   
      Effective sales force automation and customer relationship management : a focus on selection and impl 總館; 658.8100285 Ag65   2010
658.8100285 P191 : Panagopoulos, Nikolaos G   
      Sales technology : making the most of your investment / Nikolaos G. Panagopoulos 總館; 658.8100285 P191   2010
658.8101 C473 5th.ed. : Churchill, Gilbert A   
      Sales force management / Gilbert A. Churchill, Neil M. Ford, Orville C. Walker 總館; 658.8101 C473 5th.ed.   c1997
658.8101 C473 6th.ed. : Churchill, Gilbert A   
      Sales force management / Gilbert A. Churchill ... [et al.] 總館; 658.8101 C473 6th.ed.   c2000
658.8101 W52 2nd.ed. : West, Douglas C   
      Strategic marketing : creating competitive advantage / Douglas West, John Ford, and Essam Ibrahim 總館; 658.8101 W52 2nd.ed.   2010
658.8102 L492 : Le Bon, Joel   
      Competitive intelligence and the sales force : how to gain market leadership through competitive inte 總館; 658.8102 L492   2014
658.8105 M145 : McDonald, Malcolm   
      Key customers : how to manage them profitably / Malcolm McDonald, Beth Rogers, Diana Woodburn 總館; 658.8105 M145   2000
658.812 Ag93 : Aguilar, Leslie   
      Multicultural customer service : providing outstanding service across cultures / Leslie Aguilar, Lind 總館; 658.812 Ag93   c1996
658.812 AL42 : Aliekperov, Adyl,   
      The customer experience model / Adyl Aliekperov 總館; 658.812 AL42   2021
658.812 An88 : Anton, Jon   
      Customer relationship management : making hard decisions with soft numbers / Jon Anton 總館; 658.812 An88   c1996
658.812 B262 : Barnes, James G   
      Build your customer strategy : a guide to creating profitable relationships / James G. Barnes 總館; 658.812 B262   2006

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