Defining competitive strategy for managed care organizations
出版項
2017
說明
1 online resource (152 pages)
文字
text
無媒介
computer
成冊
online resource
附註
Source: Dissertation Abstracts International, Volume: 78-07(E), Section: A
Adviser: Gayle Grant
Thesis (D.B.A.)--Capella University, 2017
Includes bibliographical references
This qualitative exploratory single case study used combination of the social constructivist and interpretivist core traditions to gain a deeper understanding of the development of competitive strategy in managed care organizations. Examining the influences in strategic development was pivotal as much of the scholarly literature that exists today is written from a clinical provider or hospital system perspective. This research study will fill the gaps in literature because it addresses the need for strategic development in the wake of the disruptive event of the Affordable Care Act (ACA) and the role managed care organizations play in the U.S healthcare delivery system. Twelve active director level and above managed care professionals were interviewed using open ended interview questions, additionally a focus group was held with eight managed care professionals to explore if the Porter and Lee (2013) Strategic Value Agenda and the Affordable Care Act (ACA) of 2010 has influenced the development of competitive strategy for managed care organizations. The participants answered the research questions: "How does the Porter and Lee (2013) documented Strategic Value Agenda influence competitive strategy development in a managed care organization?" and "How does the implementation of the ACA influence competitive strategy development in a managed care organization (Gruber, 2011)?" The triangulated data were collected through in-depth interviews, a focus group, and documentation was coded and analyzed using NVivo 11 Pro. Findings from the research suggested that the Porter and Lee's (2013) Strategic Value Agenda, the disruptive event of the ACA, and other factors that will be discussed influence the development of competitive strategy within managed care organizations. Based on the interview and focus group respondents from four different organizations, competitive strategy development within managed care organizations appears to be siloed and motivated by a corporate divisional focus and type of business demands as opposed to achieving a holistic vision through cohesion and collaboration with all healthcare delivery stakeholders
Electronic reproduction. Ann Arbor, Mich. : ProQuest, 2017
