Open innovation: assessing the socio-economic factors of global software development / Noel Carroll -- Innovations in information and communication technology platforms for public administration: consulting the British public in the digital age / Shefali Virkar -- Software engineering and new emerging technologies: the involvement of users for development applications for tablets / Sergio Ricardo Mazini -- The games people play: the politics of software platform development and ICT project design for public sector administration reform / Shefali Virkar -- Investigating the success of OSS software projects / Amir Hossein Ghapanchi -- Creating effective communication among user-centered technology design groups / Laura B. Dahl -- Managing differences in situational awareness due to roles in the design-use process of complex systems / Jens Alfredson -- Improving novice programmers' skills through playability and pattern discovery: a descriptive study of a game building workshop / Thiago Schumacher Barcelos, Roberto Muñoz Soto, Ismar Frango Silveira -- Wiki for agility / Pankaj Kamthan -- A semantic approach for multi-agent system design / Rosario Girardi, Adriana Leite -- Model to estimate the human factor quality in FLOSS development / Zulaima Chiquin, Kenyer Dominguez, Luis E. Mendoza, Edumilis Mendez -- From knowledge management to knowledge governance: a system-centred methodology for designing indigenous knowledge management system / Tariq Zaman, Alvin W. Yeo, Narayanan Kulathuramaiyer -- Usability evaluation methods: a systematic review / Ana Isabel Martins, Alexandra Queiros, Anabela G. Silva, Nelson Pacheco Rocha -- Personas and scenarios based on functioning and health conditions / Alexandra Queiros, Margarida Cerqueira, Ana Isabel Martins, Anabela G. Silva, Joaquim Alvarelhão, Nelson Pacheco Rocha -- Role of usability in e-learning system: an empirical study of OWASP WebGoat / Muhammad Ahmad Amin, Saqib Saeed
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"This book brings together high quality research on the influence and impact of ordinary people on the software industry, with the goal of improving the quality and usability of computer technologies"--Provided by publisher
