作者 | Shearer, Robert A., 1939- |
書名 | Interviewing : theories, techniques, and practices / Robert A. Shearer |
出版項 | Upper Saddle River, N.J. : Pearson/Prentice Hall, c2005 |
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其他作者 | Shearer, Robert A., 1939- | 版本 | 5th ed | 說明 | xvii, 347 p. : ill. ; 28 cm | 附註 | Rev. ed. of: Interviewing in criminal justice. 4th ed | | Includes bibliographical references (p. 323-332) and index | | Introduction to interviewing -- Preliminary interviewing considerations -- Diversity and special needs -- The basic skills model -- Skillfully communicating accurate empathy -- Skillful use of speed and pacing -- Summarization skills -- Immediacy skills -- Concreteness skills -- Confrontational skills -- Assertion skills -- Skill integration | 主題 | Interviewing in law enforcement | | Interviewing in corrections | ISBN/ISSN | 0131190709 (pbk.) |
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