註記   條目
Service outcomes : 許銘真,  2024 1
Service planning : Crooks, Matthew Denton  2013 1
Service-Profit Chain : Van, Bui Thanh  2020 1
Service provision   2
Service quality   24
Service quality assessment standard model : 張, 杭珺,  2021 1
Service Quality Model : Muzinda, Monica  2021 1
Service quality perceptions : Tripathi, Purnendu,  c2011 1
Service Recovery   5
Service request transition : Tewfik, Sherif S  2019 1
Service Revenue : Van, Bui Thanh  2020 1
Service-reward : Paul, Somak  2019 1

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