Learning about planning from success and failure / Thomas J. Sork -- Successful and unsuccessful adult education programs : perceptions, explanations, and implications / Christine H. Lewis, Catherine C. Dunlop -- Understanding participation in programs / Alan L. Hanson -- How to avoid negative reactions to programs / Robert G. Simerly -- Why they didn't learn what we wanted them to learn / P. Bailey Allard -- Understanding the application of learning / Richard W. Kemerer -- Responding to success and failure / Helen H. Mills -- Tools for planning better programs / Thomas J. Sork