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作者	Palgrave Connect (Online service)
書名	Offshoring and working conditions in remote work [electronic resource] / edited by Jon C. Messenger and Naj Ghosheh
出版項	Houndmills, Basingstoke, Hampshire ; New York : Palgrave Macmillan; [Geneva] : International Labour Organization, 2010


其他作者	Messenger, Jon C. (Jon Carleton), 1960-
	Ghosheh, Naj
說明	xxi, 282 p. : ill
附註	Electronic reproduction. Basingstoke, England : Palgrave Macmillan, 2010. Mode of access:World Wide Web. System requirements: Web browser. Title from title screen (viewed on Sep. 27, 2010). Access may be restricted to users at subscribing institutions
	As organizations seek to reduce costs, there has been a growth in service sector offshoring and outsourcing, notably to developing countries. However, despite a burgeoning literature on this phenomenon, little attention has been given to the working and employment that exist in the growing number of business process outsourcing/IT-enabled services' workplaces in developing countries. The authors Ghosheh and Messenger address this by examining and providing an historical context of the development of the industry, with case study analysis in four countries where the industry is large or growing, and give policy advice from employers to policy makers on©how the growth of 'good quality' jobs can be ensured as these industries grow and mature around the world
	Introduction -- Remote Work from the Perspective of Developed Economies: A Multi-Country Synthesis -- Employee Dilemmas in the Indian ITES-BPO Sector -- Offshored Work in Philippine BPOs -- Remote Work in Brazil -- Remote Work and Global Sourcing in Argentina -- A Comparative Analysis of the Business Environment, Job Quality, and Work Organization inOffshored Business Services -- Conclusion: Implications for GovernmentPolicies and Company Practices
	Includes bibliographical references and index
主題	Offshore outsourcing
	Work environment -- Case studies
	outsourcing
	telework
	working conditions
	Argentina
	Brazil
	India
	Philippines
	externalisation des activit©Øes
	t©Øel©Øetravail
	conditions de travail
	Argentine
	Br©Øesil
	Inde
	Philippines
	tercerizaci©Øon
	teletrabajo
	condiciones de trabajo
	Argentina
	Brasil
	India
	Filipinas
	pub OIT
	Electronic books.
ISBN/ISSN	9780230289888
	0230289886

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